Tech support scams occur when fraudsters pose as representatives from well-known technology companies, claiming that a victim’s computer has a virus, security threat, or technical issue. 

They use phone calls, pop-up warnings, emails, or fake websites to create a sense of urgency, convincing victims to grant remote access to their devices or pay for unnecessary services. Once inside the system, scammers may steal personal information, install malware, or demand payment through gift cards, wire transfers, or cryptocurrency.